ESRL supports the Polaris integrated library system that is used by our
member libraries to manage a variety of library functions. All of our member
libraries share a single catalog, providing Eastern Shore library patrons
with convenient access to library materials throughout the region.
The Polaris Help Desk is the first point of contact for most Polaris issues at ESRL, providing both functional and technical support for the integrated library system for all eight county library systems on Maryland's Eastern Shore. The help desk focuses on providing solutions to library staff seeking assistance in managing acquisitions, cataloging, circulation, and public access within their collections. The help desk also assists other library departments with documentation, planning and user education.